Skip to main content
Skip table of contents


Here you can find information about variables usage in your Jira issue templates.

What is a Variable?

A variable is a specific container whose value can be defined during the Jira issue creation from the saved Template.

Variables may drastically simplify working with the templates and adding necessary information on the go.

Available formats

Currently, we support only text/number variables. No dropdown/selection.

Valid variable format: <<variable name>>

Beware that the following formats are not valid: [%name%], {{name}}, {$name}

Required Variables

It is possible to define if the variable is optional or required. Just put “*” symbol at the end of the variable name: <<variable name*>>


<<required*>> would be rendered as:

Variable Descriptions

You can also add a description to a variable so that you can instruct the person, who’s going to use your template to create an issue, on how to fill out the variable.

I.e.: <<variable name*:The valuable description on how to fill my variable>>


  1. Enter the following variable <<Employee Name*: Enter full name of the employee>>


  2. It will be rendered as


How to Save Template with Variable

  1. Create Jira issue

  2. Add variable, e.g. <<Summary>> and other variables in the description or in child tasks

You can add the same variable into summary/description of related sub-tasks or child issues ⭐

3. Save the Template

How to fill Variable and Create Jira issue from Template

  1. Navigate to Apps → Templates, or use the left sidebar “Templates” link, or double press “x” button on your keyboard

  2. The templates selection dialog would appear

  3. Choose the relevant template and fill in the variable data

  4. Click “Create”

  5. All variables would be populated with the entered values in parent and child issues ✅

You can easily add multiple variables to your Jira issue(s) template! 🚀

For any questions or feature requests contact us via Customer Portal

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.