Templates Usage Statistics

When rolling out template-based processes across your team or organization, it’s essential to track whether they’re being adopted and delivering value.

Although full reporting is not yet available in Easy Issue Templates for Jira, we’re actively working on it. In the meantime, you have two options to evaluate template usage:

1. Contact Our Team for Usage Insights

Reach out to our support team with a short description of your request. We’ll be happy to provide you with recent usage statistics for your templates.

👉 Create a support ticket

2. Use JQL to Query Template Usage

This method only works for issues created via the native Jira Create screen (GIC integration).

Refer to: Jira Native Create Screen Integration

Steps to run a JQL query:

1. Go to Filters → View all issues
   or in a project: Board → All issues

2. Switch to Advanced (JQL) mode

Query 1: Find all issues created using a template

Template IS NOT EMPTY

Query 2: Find issues created from a specific template

"Template.Template Name" = "Employee Onboarding template"

If you’re using a structured template with parent and child tasks, only parent tasks will have the Template field set.

6. These methods allow you to get a basic overview of template adoption and usage in your Jira instance while we build out more robust reporting tools.