Setting the Parent Field After Issue Creation

💡 Workaround: Setting the Parent Field After Issue Creation

At the moment, the Parent field isn’t supported directly during issue creation using native Jira Create Issue flow. This means you can’t preconfigure the Parent issue when setting up your template.

But there’s a simple workaround using Jira Automation.

✅ How to Set the Parent Field Automatically

You can create an automation rule that updates the Parent field after the issue is created. The rule will check which template was used, evaluating “Template” custom field, and if it matches a specific one, it will set the desired parent issue.

Here’s how to configure the rule:

1. Trigger: Issue (work item) created

2. Condition: {{smart values}} condition

   1. First value: {{issue.customfield_XXXXX.templateName}} ←-- put “Template” custom field ID

      1. Learn how to get a Custom Field ID here

   2. Condition: equals

   3. Second Value: "Your Template Name"

3. Action: Edit issue fields → set the Parent field key using a JSON snippet

{
  "fields": {
    "parent": {
      "key": "KAN-4849"
    }
  }
}

📸 Example setup:

If you'd like help setting this up or want to automate this further, reach out to us - we’re happy to guide you!