You’re viewing instructions for Easy Issue Templates for Jira Data Center. Looking for Cloud instructions? Click here
Due to the specific of data storage in in Server/Data Center environment and difference in the current Template structure on the Cloud - we don’t support the automatic migration of existing templates from Server/DC to the Cloud.
However, there’s a proper workaround possible.
How to migrate Easy Templates to Cloud from Server/Data Center
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While on Server/DC - Create Jira issues and it’s related structures from existing templates on you selected Jira project(s)
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Use all the Templates you want to migrate to Cloud
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Proceed with your Jira migration path according to the defined plan using selected tool https://www.atlassian.com/migration/plan/cloud-guide#migration-tools
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Install Easy Templates for Jira Cloud https://marketplace.atlassian.com/apps/1219112/easy-templates-for-jira-issues
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Once your Projects and Jira issues migrated to Cloud - re-save tickets (=re-create) as the new Templates on Cloud.
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Now you can use your Easy Templates for Jira again!
For any questions or feature requests, contact us via Customer Portal